Browsing Category Communication

Trust But Verify (#138)

On November 1, 2017, just six months after “opening,” a popular and mysterious new restaurant called “The Shed” became the #1 rated restaurant in London on TripAdvisor. Potential customers, enamored by the reviews and captivating…

Read More

Verbal & Non-Verbal Cues (#10)

Following up on last week’s note about feedback, I thought that it was important to take a look at some of the components of communication. Communications is both verbal and non-verbal and it’s broken down…

Read More